Delivery Returns

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the delivery of the product to you.

Return of Products by you

We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 48 hours from the date of receipt of the product and provided that the products are returned in their original condition.

Refund

Refund Policy:

We do not offer refunds for any services or goods purchased from printasia. This policy is in place to streamline our operations and maintain the integrity of our products and services. Prior to making a purchase, we encourage you to review the details of the product or service and make an informed decision.

Replacement Policy:

In the event that you receive a product that is damaged, defective, or not as described, we are more than willing to replace it for you. Our replacement policy is applicable for a duration of seven (7) days from the date of delivery. If you encounter any issues within this time frame, please contact our customer support team at print@printasia.in to initiate the replacement process.

Conditions for Replacement:

The request for replacement must be made within seven (7) days of receiving the product or service. The product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase. In case of services, the replacement will be applicable if the service was not rendered as promised or if it was not up to the expected quality. Please note that our replacement policy is designed to address cases where products are damaged, defective, or fail to meet your expectations. We are committed to resolving any issues promptly and ensuring your satisfaction.

How to Initiate a Replacement:

To initiate a replacement request, please follow these steps:

Contact our customer support team at print@printasia.in

Provide your order number and details of the issue you're facing.

Our customer support team will guide you through the process and provide instructions for returning the product, if necessary. We appreciate your understanding of our policies and your continued support of printasia. If you have any questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your experience with us is exceptional.

Jurisdiction for Legal Issues

In the event of any legal disputes or issues arising from transactions with printasia, the jurisdiction for resolution shall be the courts of Hyderabad, India.

By engaging in transactions with printasia, you acknowledge and agree that any legal matters, claims, or disputes that may arise will be subject to the jurisdiction of the courts located in Hyderabad, India. This jurisdiction clause is established to ensure a clear and efficient resolution process for both parties involved.

We encourage our customers to attempt to resolve any concerns or disputes through amicable communication and negotiation. However, if such efforts are not successful, any legal actions or proceedings shall be conducted in accordance with the laws of India and under the jurisdiction of the courts in Hyderabad.

This jurisdiction clause is an integral part of our terms and conditions and applies to all transactions, products, and services provided by [Your Company Name].

If you have any questions or require further clarification regarding this jurisdiction clause or any other aspect of our policies, please feel free to contact our customer support team.

Thank you for your understanding and cooperation.